Virtual Experience Associate (Work From Home) Job at Pro Talent HR, Chicago, IL

eXh5K3lEbEpJZjJjK0V6Yng5a1R2ZEd1cXc9PQ==
  • Pro Talent HR
  • Chicago, IL

Job Description

Company Description (Fully Remote Job)- Urgent Hiring

At Pro Talent HR, we specialize in empowering businesses with comprehensive HR solutions tailored to drive growth and success. From talent acquisition and employee development to payroll management and compliance, our expert team partners with organizations to streamline their HR processes and enhance their workforce strategies. We're dedicated to helping companies of all sizes optimize their human capital, ensuring that they not only meet but exceed their business objectives.

Role Description

This is a full-time remote role for a Customer Experience Associate at Pro Talent. 

Customer Service Associate Job Responsibilities:

Maintains customer relationship by responding to inquiries; documenting actions.

Customer Service Associate Job Duties:

  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
  • Records customer inquiries by documenting inquiry and response in customers' accounts.
  • Improves quality service by recommending improved processes; identifying new product and service applications.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.

Customer Service Associate Skills and Qualifications:

Product Knowledge, Informing Others, Data Entry Skills, Organization, Analyzing Information , Verbal Communication, Reporting Skills, Managing Processes, Customer Focus, General Consulting Skills, Multi-tasking

Job Tags

Remote job, Full time

Similar Jobs

Goldman Sachs, Inc.

AWM, Marcus by Goldman Sachs, Contact Center Team Lead, Analyst, Richardson, TX Job at Goldman Sachs, Inc.

 ...Marcus By Goldman Sachs Marcus by Goldman Sachs is the firm's consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Through the use of insights and intuitive design, we provide customers with powerful tools and products that... 

Kaiser Permanente

Intern Pharmacist PT24 (P) Job at Kaiser Permanente

 ...Job Summary: Under direct supervision of a licensed pharmacist dispenses, compounds, procures, stores and distributes pharmacy products...  ...~ N/A License, Certification, Registration ~ Intern Pharmacist License (California) Additional Requirements:... 

ABM Industries

WAREHOUSE JANITORIAL CLEANER Job at ABM Industries

 ...Job Description We are looking for a reliable and experienced Warehouse Janitorial Cleaner to maintain cleanliness and sanitation standards in building/facilities. This role involves operating specialized equipment, handling cleaning chemicals, and supporting... 

CSM Corporation

Regional Property Manager Job at CSM Corporation

This position is responsible for the overall management and operations of multiple residential properties. Uses leadership skills to drive revenue, maximize profits and ensure quality. Effective management of the team to ensure achievement of overall financial results,... 

Siana Law

Labor Relations Hearing Officer & Mediator Job at Siana Law

A public service organization is seeking a Labor Relations Officer to act as a liaison for County management, serving as a mediator for union grievances and providing legal research support. The ideal candidate holds a Juris Doctorate and has a minimum of two years in...