Job Description

Job Description

Job Description

Salary: $71,046.98 - $78,791.10

Peoria Public Library is accepting applications for FULL-TIME SECURITY MANAGER

Currently assigned to Main Library

Include Cover Letter & Resume as a part of the application documents.

The application deadline is 12 PM, Wednesday, May 27, 2026.

Benefits include medical, dental, vision, paid vacation, sick time & holidays, IMRF pension plan, Employee Assistance Program and optional deferred compensation plan.

Grade: 14

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JOB SUMMARY

Responsible for maintaining a safe and secure environment for library users and staff in library buildings and on library property. Oversees the activities of the Security Officers. Utilizes independent judgment, initiative, and discretion to plan, organize and assign work. Responsible for scheduling and supervising all Security staff. Resolves problem situations, interprets library policy, and enforces the Standards of Behavior. Responsible for disaster response and emergency planning, including staff training for weather, medical and other emergencies. Performs other duties as assigned. Reports to the Executive Director.

ESSENTIAL FUNCTIONS

(Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Supervises the work of security staff; hires, trains; arranges schedules; monitors workflow; reviews work; conducts performance evaluations; models expected behaviors and competencies;
• Resolves problem situations, interprets library policy, and enforces the Standards of Behavior
• Provides high level customer service and offers general assistance to patrons in the use of the library facilities
• Helps patrons with lost personal items, illnesses, or emergency situations
• Uses video security system to review security incidents

• Acts proactively to defuse potentially disruptive situations, including escorting disruptive patrons from library premises

• Recognizes and refers situations that could best be handled by law enforcement
• Escorts disruptive patrons from library premises
• Patrols the interior of the library and exterior property regularly
• Manages inventory of library keys for locations and all staff; manages access to staff entrances

• Works with the Manager of Facilities to ensure building safety and security at all library locations, including reporting maintenance manners when observed at various locations

• Ensures compliance with fire code, OSHA, and other safety regulations
• Designated staff liaison with alarm vendor; on call list for building alarm reports
• Assists during emergencies, including guiding library patrons to shelter areas
• Completes incident reports as required and maintains accurate records of incident reports, accident reports and banned patrons
• Liaison with local law enforcement agencies
• Participates in departmental and library-wide training and activities, including safety training
• Responsible for disaster response, safety and emergency planning, including staff training for weather, medical and other emergencies
• Maintains the Emergency Response Manual
• May be required to work in multiple locations and on any of the 7 days of the workweek (Sunday Saturday)

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

The employee is expected to perform or possess the following:

1. Ability to gain thorough knowledge of Peoria Public Librarys policies and procedures
2. Ability to act as a representative of Peoria Public Library to the public
3. Effective decision-making skills with strong customer focus
4. Ability to effectively supervise and motivate staff
5. Ability to maintain a pleasant and productive working atmosphere
6. Ability to communicate respectfully and effectively with a diverse community of customers
7. Ability to exercise authority appropriate to various circumstances
8. Ability to remain calm under pressure, especially in confrontational and emergency situations
9. Ability to be trained and certified in CPR and use of AED
10. Accurate computer and keyboarding skills
11. Excellent oral and written communication skills
12. Strong commitment to public service
13. Ability to work with library customers and staff in a friendly and efficient manner
14. Ability to maintain a varied schedule, including day, evening, and weekend rotations
15. Proficiency with workplace productivity software, including skills in Microsoft Office Suite
16. Ability to stand and walk for long periods
17. Ability to obtain a valid IL drivers license

EDUCATION AND EXPERIENCE

1. Associates degree or two years of college and
2. Two years of law enforcement or security experience in library, retail, or public safety setting
3. Bachelors degree preferred
4. Supervisory experience preferred
5. Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities

PHYSICAL AND ENVIRONMENTAL CONDITIONS

Work requires routine physical effort in the handling of light to moderately heavy materials of up to 50 pounds. May require standing for long periods of time and frequent stooping and bending.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, classrooms or meeting and training rooms, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations and traffic signals when driving. Work may involve routine exposure to chemicals and paint. Required to work outside the building in an array of weather conditions.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

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