Job Description

Operations Intern

HUB International is seeking to add a part-time Operations Intern in the Cincinnati office! This internship will provide experience supporting a number of teams within the Employee Benefits department and contributing to the day-to-day activities of the organization. This is primarily a support role that will report to the Director of Admin Operations.

Hub International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees in 600+ offices located throughout North America, Hub's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Great work/life balance, because that's important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

Essential duties and responsibilities:

• Performing clerical duties:

  • Print, collate and assemble client materials
  • Create open enrollment and new hire materials/packets at request of client specialists and account managers
  • Maintain inventory in copy center
  • Research projects
  • Creating presentations

• Client relations:

  • Assist with client gifting program to include tracking events, items given and inventory. Prepare and deliver as directed.
  • May occasionally involve deliveries to clients

• Carrier education:

  • Dial in to education sessions, record attendance, collect follow up information

• Collect materials from vendors (e.g., presentations, flyers, brochures, etc.) and upload to SharePoint

• Assist with in-house carrier education meeting prep to include room set-up, printing and assembling meeting materials, technology needs, picking up food on occasion, break down afterwards.

• Greeting carrier guests and directing them to meeting room.

• Facilities duties:

  • Backup for front desk as needed, lobby area responsibilities.
  • Maintain kitchen and pantry items such as coffee machines & dishwashers
  • Mail and package processing
  • Office supply inventory
  • Event support (room set ups, catering, printed materials, etc.)

• Other projects and tasks as necessary

The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.

Desired skills:

• Strong interpersonal skills
• Coachable
• Self-disciplined
• Taking constructive criticism well
• Work Ethic
• Versatile

Department: Office Administration & Clerical

Required Experience: Less than 1 year of relevant experience

Required Travel: Negligible

Required Education: Some college (no degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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