Flooring & Inside Sales Job at Viking Inc, Belfast, ME

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  • Viking Inc
  • Belfast, ME

Job Description

Job Description

Job Description

Viking is seeking an individual to specialize in Flooring Sales and assist with Inside Sales support functions as needed in the Belfast location.

RESPONSIBILITIES ( other duties may be assigned as needed):

  • Assist customers by understanding their flooring needs and providing recommendations based on their preferences and project needs
  • Determining customers’ needs and recommending appropriate products to include hardwood, laminate, tile and vinyl, up-selling additional products and supplies for each job
  • Develop, lead and expand existing accounts
  • Provide a high level of customer service to ensure clients complete satisfaction
  • Develop relationships with customers responding to their questions efficiently and courteously
  • Process orders in person, on phone or via email
  • Efficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction
  • Discussing features and benefits of products and services
  • Answering incoming phone calls and emails to assist customers in a timely manner
  • Accepting payment and applying it to the appropriate customer account
  • Reordering products to keep the store and warehouse shelves well stocked

SKILLS, KNOWLEDGE & ABILITIES:

  • Ability to read, write, and speak in English
  • Able to complete basic math and measurement skills
  • Proficient with Microsoft Office products
  • Flooring material knowledge and or experience, preferred
  • Detail oriented
  • To be self-motivated and have a strong work ethic
  • Ability to work independently and within a team setting
  • Communication (verbal communication, persuasive impact, listening, written communication)

PHYSICAL DEMANDS

  • Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs
  • Ability to stand and sit, climb or balance, and stoop, kneel, crouch, or crawl.
  • Manual dexterity.
  • Ability to talk and hear.

FULL TIME BENEFITS

  • Paid Time Off
  • Company Paid Health Insurance
  • Dental Insurance
  • Group Life and Accidental Death & Dismemberment Insurance
  • Short Term Disability Insurance
  • 401K plan with company match
  • Discretionary Bonuses
  • Health Savings Account
  • Employee Discounts
Monday - Friday 8:00/8:30am - 5:00pm
Rotational Saturdays 8:00am - 12:00pm
40-45hrs

Job Tags

Full time, Temporary work, Work at office, Monday to Friday

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