Job Description

On-call Banque Servers

We are looking for on-call Banque servers that will be responsible for the quick and efficient delivery of food and drinks for banquets. Must also be able to carry and balance heavy trays.

Special Qualifications, Education or Licenses:

• High school education or equivalent
• Must meet city, county, state or other legal minimum age requirements to sell/serve alcoholic beverages
• Must have TABC Certificate
• Must have Food Handler Certification
• Must speak, read, write and understand English
• Must have proven guest relation skills

Essential Elements:

• Must be able to balance heavy trays up to 50 lbs. and carry trays with plates up to 25-30 lbs.
• Endure various physical movements throughout the work areas
• Ability to bend, pull, and push
• Ability to sustain direct contact with the public; must establish a high degree of customer service, (simile, eye contact, positive personal presentation, etc.,) and high volume of interaction with guests and staff
• Flexibility to work long hours, nights, weekends, and holidays

Job Tasks:

• Serves the guest in a courteous, polite, and efficient manner and maintains the image of fine quality and excellent service at all times.
• According to the menu, set-up tables with clean linen, folded napkins, china, silverware, etc., as shown on provided charts.
• Knows the menu items to be served and attends meetings prior to the actual function to clarify any questions he/she may have regarding the timing of food, beverage, and service.
• Proceeds with the service as outlined on posted charts and in conjunction with Banquet Captain.
• Reports all special requests to the Banquet Captain, or the Banquet Manager, such as substitutes on food, a la cart beverage services, etc.
• Performs side duties as requested by the Banquet Captain, and check with supervisor prior to leaving the property.
• Is responsible to the Banquet Captain for the proper set-up of each table. Checks to see that all items required for the initial set-up of each table are in place. Assures that all silverware is neatly aligned and that it is clean and unspotted. Crest on glasses faces guests. Make sure all salt and pepper shakers are clean and filled and that sugar packet holders are full, clean, and polished.
• Refers to any guest complaints to the Banquet Captain, Assistant Banquet Manager, or Banquet and Meeting Manager.
• Other job duties as assigned by management.

Additional Job Information/Anticipated Pay Range:

Benefits:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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